Kronos Sales AI

Cancellation & Refund Policy

This policy explains, in plain language, how to cancel a Kronos Sales AI subscription, when cancellation takes effect, and the all-sales-final refund rule.

1. How to cancel

You may cancel your Kronos Sales AI subscription at any time in either of these ways:

Cancelling stops future renewals. It does not need a reason, and you do not need to contact us to cancel.

2. When cancellation takes effect

Cancelling does not end your access early and does not refund any part of the current period. Your access continues until the end of the current paid period; your subscription will not renew after it ends. When the paid period ends, the account closes, and any unused AI credit in your wallet is forfeited. A cancelled subscription cannot be resumed — to use the paid service again, you would subscribe again.

3. All sales are final — no refunds

ALL SALES ARE FINAL. Kronos Sales AI does not offer refunds on subscriptions or on AI Credit Packs. That includes unused time in a period, unused AI usage allowance, and unused or remaining AI credit in your wallet — none of it is refunded, credited back, or exchanged for cash, in whole or in part.

Kronos Sales AI is hosted access to software. Nothing is delivered to you to keep: when access ends, there is no product in your hands to return, and unused balances do not carry a cash value. Buy only if that is acceptable to you.

The only exception is where a refund is required by applicable law. Nothing in this policy limits any refund right you have under applicable law.

4. Failed payments and suspension

If a recurring Stripe payment fails, Stripe may retry it, and we may allow a short grace period. If payment is not successfully completed, access to the paid service may be suspended until payment is made. Suspension for a failed payment is not a cancellation, and fees for a period that has already begun are treated under the refund rule above.

5. Automatic renewal reminder

Until you cancel, your subscription auto-renews monthly via Stripe at the price shown at checkout, as described in the Terms of Service.

6. How to request help

For help with billing or cancellation, or a refund request required by law, contact us at the contact email shown on this website. Please include the email address on your account so we can find your subscription. Do not send full card numbers — Kronos Sales AI does not receive or store them, and Stripe processes your payment.